Shipments and returns

Natural products selected with care ...
The company Defroidmont guide you in your efforts ...

Delivery throughout France and also Belgium, England, Germany, Italy, Luxemburg, the Netherlands, Spain, Switzerland. 

Do you need advice or assistance, contact your store at

To preserve the freshness and quality of your fresh product orders

Shipments are made Monday through Thursday for all orders received before Thursday 13h.

1 - Make your choice:

In this window, you Defroidmont has selected a hundred representative products and know-how of the Pas de Calais gastronomy.

The products are packaged in vacuum and costs can be kept to receive several months in the freezer.

Tip: make money from your postage costs by grouping your orders and using the maximum format (eg 18 pies)


Des produits naturels sélectionnés avec soins...

2 - Packaging:

Shipped  DHL in 48 hours, your order will be carefully packed in a specially designed insulated packaging that offers a rigorous respect for the cold chain at all during shipping.

Highly resistant, it comprises an insulated wall as well as long term refrigerant gels, and weighs from 3 to 4.5 kg.

The package size Defroidmont retained by the company will be based on the volume of your order.

Tip: you can reuse your package (again) with refrigerants gels to keep your products fresh during your transport.


3 - Shipping and shipping:

Your selection "Ch'ti" will be shipped the same day for arrivals orders before 13 pm. In a "qualitative" approach, orders received on Thursday after 13 pm will be processed the following Monday.


Tip: shipping costs are calculated automatically and added to your total basket in the first article.